A Six Month Vacancy Filled in One Month

Case Studies

Case Study 04 · Insurance and Fintech, Transformation

Six months, three agencies, no hire. Filled in one month.

The problem

A senior Transformation Programme Manager role in London had been open for six months. Three agencies had worked it and none of them had made the hire.

The outcome

One conversation reframed what the role actually needed. The right fit came out of the first handful of profiles, and the role was filled within a month.

6moOpen Before AG Talent
3Agencies Before, No Hire
1moBrief to Filled
1stHandful of Profiles Produced the Hire

A global insurance and fintech group needed a senior Transformation Programme Manager in London. The role had been open for six months. Three agencies had worked it and none of them had been able to make the hire.

The brief was not the problem. The picture of the person was. AG Talent sat down with the hiring manager and worked through what the role genuinely required rather than what the job description said, including the mix of technical skill and personal attributes that had been tripping up every previous candidate. That conversation changed how the hiring manager thought about the role and the profile she was looking for.

The right fit came out of the first handful of profiles. The role was filled within a month of that conversation.

ClientGlobal Insurance and Fintech Group
LocationLondon
RequirementSenior Transformation Programme Manager
EngagementPermanent, Jan 2026
Hiring Manager

Arj recently successfully supported my search for a senior transformation programme manager. It was a challenging role to fill for a number of reasons, including the rare mix of technical skills and personal attributes we were looking for. We had been looking already for a number of months, in conjunction with a range of search agencies Arj’s approach was different from the start, identifying the nuances that had been tripping us up with previous unsuccessful candidates. Arj found the right fit in his first handful of profiles and managed the process through, with useful information and clear, proactive communication. I recommend him to those who want a search professional with a difference.

Change and Transformation Leader, Global Insurance and Fintech Group

Questions this search answers

What do you do with a role other agencies have failed to fill?

Start with the person rather than the job description. Working through what the role genuinely required, including the mix of technical skill and personal attributes, changed the profile the hiring manager was looking for.

How long did the search take?

The role had been open for six months before AG Talent was engaged. It was filled within a month of that first conversation.

Do you only recruit software engineers?

Software engineers are my specialism, but I recruit beyond that where a client needs it. This was a senior Transformation Programme Manager in a global insurance and fintech group.

Hiring something similar?

Tell me what you are trying to hire and I will tell you honestly whether I can help, and what it will take.

Book a call

Arjun Gillard, Founder, AG Talent
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